Guide for Getting Verified with Wind.App

Opening a self-custodial wallet with Wind.App is a streamlined and secure process. When someone deals with On/Off Ramp, it requires collaboration with a financial institution, thus KYC is needed. At wind.App we prioritize the safety and security of your funds and ensure compliance with financial regulations.

Why is KYC Necessary?

At Wind.App, we prioritize your security and compliance with financial regulations. To ensure the safety of your transactions and the integrity of our platform, we require all users to complete the Know Your Customer (KYC) process. This is especially important for our services, which include on-ramp (Fiat to Stablecoin) and off-ramp (Stablecoin to Fiat) transactions.

• Preventing Fraud: Verifies your identity to prevent fraudulent activities.
• Ensuring Compliance: Meets international and local regulations.
• Protecting Your Funds: Safeguards your funds from misuse.
• Transaction Security: Ensures secure transactions based on amount and origin.

How Does Verification Work?

We typically verify your identity using a photo ID (Government ID / Passport), proof of address. For special cases, we may require more documents.

Accepted Documents

To ensure a smooth verification process, make sure the information on the document you share matches the information on your Wind.App account. The photo should be clear and not blurry or covered. If there’s information on the back of your document, we’ll need to see that too. Please note that we may not accept documents that are not in English.

Valid ID Documents: Not older than 3 months

• Passport (photo page only)
• National ID card (most recent version)

Valid Proof of Address Documents: Not older than 3 months

• Letter or notification from government agencies
• Certificate of Voter Registration
• Tax assessment
• Temporary registration sheets / Affidavit / Vehicle registration certificate
• Home phone, internet, or TV bill
• ⁠Water, electricity, or gas bill
• Other utility provider that are government subsidiaries
• Bank letter / Bank statement
• Mortgage payment statement / Passbook
• Proper credit card statement

How Long Does Verification Take?

At Wind.App, we understand the importance of quick and seamless transactions. Our verification process is designed to be efficient, allowing you to start using our services as soon as possible.

Typically, the verification process takes just 5 to 7 minutes.

In most cases, you’ll be verified within minutes, enabling you to proceed with your transactions without delay. However, in some special cases, it may take up to 1-2 business days to complete the verification. These instances usually involve additional checks to ensure the highest level of security and compliance with regulatory requirements.

Once your documents are reviewed and successfully verified, you’ll be notified by email. At that point, you can enjoy all the features and benefits of Wind.App with confidence.

Sometimes, we ask for additional documents once a transfer has started. Rest assured, our compliance team will work tirelessly to verify these documents as soon as possible to get your money moving again.

For KYC queries simply shoot a mail to compliance@wind.app